Summary of John Rossman's The Amazon Way Book Reviews
Summary of John Rossman's The Amazon Way by Slingshot Books Book Summary
Excerpt From Summary of John Rossman's The Amazon Way
#1
Jeff Bezos’s customer obsession stems from his unique ability to put himself in the customer’s position and deduce their unspoken needs and wants. The best customer service is no customer service, because the best experience happens when the customer never has to ask for help at all.
#2
The best customer service just works, without any effort on the part of the customer service rep. This produces incredible benefits both for customers and for the company that serves them.
Book Name | Summary of John Rossman's The Amazon Way |
Genre | Management & Leadership |
Author | Slingshot Books |
Published | 30 August 2021, Monday |
Language | English |
E-Book Size | 2.31 MB |
Summary of John Rossman's The Amazon Way (Slingshot Books) Book Reviews 2024
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Summary of Summary of John Rossman's The Amazon Way by Slingshot Books
The Summary of John Rossman's The Amazon Way book written by Slingshot Books was published on 30 August 2021, Monday in the Management & Leadership category. A total of 148 readers of the book gave the book 0 points out of 5.
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