Summary of Matthew Dixon’s The Effortless Experience by Milkyway Media (Unabridged) Audiobook Download

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Summary of Matthew Dixon’s The Effortless Experience by Milkyway Media (Unabridged) by Milkyway Media Audio Book Summary

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (2013) examines how businesses can retain old customers and gain new ones by decreasing the amount of effort consumers must expend to resolve problems. Authors Matthew Dixon, Nick Toman, and Rick DeLisi use data collected from thousands of customers to determine which practices drive customers away and which strategies cement their trust, in both business-to-business and business-to-consumer companies....

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(Disclaimer: This is NOT the original book. If you’re looking for the original book, it is available from Amazon and Audible.)

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MP3 Name Summary of Matthew Dixon’s The Effortless Experience by Milkyway Media (Unabridged)
Genre Business & Personal Finance
Published
Language English
MP3 Size 350 KB

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Summary of Matthew Dixon’s The Effortless Experience by Milkyway Media (Unabridged) (Milkyway Media) Audiobook Reviews 2024

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