The Law of Consumer Redress in an Evolving Digital Market Book Reviews
The Law of Consumer Redress in an Evolving Digital Market by Pablo Cortés Book Summary
This book advances the emerging of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers that complements, and often replaces, the role of the courts. Although the book focuses on ADR, it also analyses other redress methods, including public enforcement, court adjudication and business internal complaints systems. It proposes a more efficient rationalisation of certified redress bodies, which should be better co-ordinated and accessible through technological means. Accordingly, the book calls for greater integration amongst redress methods and offers recommendations to improve their process design to ensure that, inter alia, traders are encouraged to participate in redress schemes, settle early meritorious claims and comply with outcomes.
Book Name | The Law of Consumer Redress in an Evolving Digital Market |
Genre | Law |
Author | Pablo Cortés |
Published | 29 September 2017, Friday |
Language | English |
E-Book Size | 5.57 MB |
The Law of Consumer Redress in an Evolving Digital Market (Pablo Cortés) Book Reviews 2024
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Summary of The Law of Consumer Redress in an Evolving Digital Market by Pablo Cortés
The The Law of Consumer Redress in an Evolving Digital Market book written by Pablo Cortés was published on 29 September 2017, Friday in the Law category. A total of 62 readers of the book gave the book 0 points out of 5.
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