The Ultimate Online Customer Service Guide Book Reviews
The Ultimate Online Customer Service Guide by Marsha Collier Book Summary
Make your online customers happy—and create new ones—with this winning guide
Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers "happy birthday." They grow their brands by involving themselves in communities.
The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers.
Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service
Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide.
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| Book Name | The Ultimate Online Customer Service Guide |
| Genre | Industries & Professions |
| Author | Marsha Collier |
| Published | 15 December 2010, Wednesday |
| Language | English |
| E-Book Size | 3.02 MB |
The Ultimate Online Customer Service Guide (Marsha Collier) Book Reviews 2024
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| Download Link | Book Format |
| the-ultimate-online-customer-service-gui-ebook.pdf | |
| the-ultimate-online-customer-service-gui-ebook.epub | EPUB |
| the-ultimate-online-customer-service-gui-ebook.kindle | KINDLE |
The Ultimate Online Customer Service Guide E-book (PDF, PUB, KINDLE) Download
The Ultimate Online Customer Service Guide ebook the-ultimate-online-customer-service-gui (3.02 MB) download new links will be update!
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Summary of The Ultimate Online Customer Service Guide by Marsha Collier
The The Ultimate Online Customer Service Guide book written by Marsha Collier was published on 15 December 2010, Wednesday in the Industries & Professions category. A total of 96 readers of the book gave the book 0 points out of 5.
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