Evaluation of Library and Information Services Book Reviews

AUTHOR
John Crawford
SCORE
0
TOTAL RATINGS
130

Evaluation of Library and Information Services by John Crawford Book Summary

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.

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Book Name Evaluation of Library and Information Services
Genre Reference
Published
Language English
E-Book Size 5.02 MB

Evaluation of Library and Information Services (John Crawford) Book Reviews 2024

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Summary of Evaluation of Library and Information Services by John Crawford

The Evaluation of Library and Information Services book written by John Crawford was published on 02 September 2003, Tuesday in the Reference category. A total of 130 readers of the book gave the book 0 points out of 5.

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