How to Manage Difficult People Book Reviews
How to Manage Difficult People by Alan Fairweather Book Summary
Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to:
- Defuse and deal with difficult customers, both on the phone and face to face;
- Manage problems with colleagues in the workplace, including a manipulative boss;
- Handle difficult day-to-day interactions with any people we come into contact anywhere;
- Identify and manage behaviours which can turn a person into a ‘problem’;Improve necessary listening and communication skills;
- Increase self confidence and develop rapport building skills.
This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you’ll make your life a whole lot easier.
Book Name | How to Manage Difficult People |
Genre | Industries & Professions |
Author | Alan Fairweather |
Published | 01 July 2011, Friday |
Language | English |
E-Book Size | 558.72 KB |
How to Manage Difficult People (Alan Fairweather) Book Reviews 2024
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Download Link | Book Format |
how-to-manage-difficult-people-ebook.pdf | |
how-to-manage-difficult-people-ebook.epub | EPUB |
how-to-manage-difficult-people-ebook.kindle | KINDLE |
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Summary of How to Manage Difficult People by Alan Fairweather
The How to Manage Difficult People book written by Alan Fairweather was published on 01 July 2011, Friday in the Industries & Professions category. A total of 120 readers of the book gave the book 0 points out of 5.
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