Empathy In Action Book Reviews
Empathy In Action by Tony Bates & Dr. Natalie Petouhoff Book Summary
A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.
While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. We’ve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.
Empathy is a powerful construct for a better world and a better business. It’s not a synonym for nice. Empathy is about respect and treating people in the context of their unique situation in a highly personalized way. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like, AI and cloud can enable a more empathetic world.
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| Book Name | Empathy In Action |
| Genre | Industries & Professions |
| Author | Tony Bates & Dr. Natalie Petouhoff |
| Published | 07 December 2021, Tuesday |
| Language | English |
| E-Book Size | 10.15 MB |
Empathy In Action (Tony Bates & Dr. Natalie Petouhoff) Book Reviews 2024
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| Download Link | Book Format |
| empathy-in-action-ebook.pdf | |
| empathy-in-action-ebook.epub | EPUB |
| empathy-in-action-ebook.kindle | KINDLE |
Empathy In Action E-book (PDF, PUB, KINDLE) Download
Empathy In Action ebook empathy-in-action (10.15 MB) download new links will be update!
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Summary of Empathy In Action by Tony Bates & Dr. Natalie Petouhoff
The Empathy In Action book written by Tony Bates & Dr. Natalie Petouhoff was published on 07 December 2021, Tuesday in the Industries & Professions category. A total of 114 readers of the book gave the book 0 points out of 5.
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