The Experience Economy, Updated Edition Book Reviews
The Experience Economy, Updated Edition by B. Joseph Pine II & James H. Gilmore Book Summary
In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book The Experience Economy is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages.
And though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable—and lucrative—impression is now more relevant than ever. With an ongoing torrent of brands attacking consumers from all sides, how do you make yours stand out?
Welcome to the new Experience Economy. With this fully updated edition of the book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience. It offers new rich examples—including the U.S. Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and others—to show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.
Book Name | The Experience Economy, Updated Edition |
Genre | Marketing & Sales |
Author | B. Joseph Pine II & James H. Gilmore |
Published | 05 July 2011, Tuesday |
Language | English |
E-Book Size | 3.03 MB |
The Experience Economy, Updated Edition (B. Joseph Pine II & James H. Gilmore) Book Reviews 2024
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Summary of The Experience Economy, Updated Edition by B. Joseph Pine II & James H. Gilmore
The The Experience Economy, Updated Edition book written by B. Joseph Pine II & James H. Gilmore was published on 05 July 2011, Tuesday in the Marketing & Sales category. A total of 138 readers of the book gave the book 4.5 points out of 5.
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