Difficult Conversations Book Reviews

AUTHOR
Douglas Stone, Bruce Patton & Sheila Heen
SCORE
0
TOTAL RATINGS
64

Difficult Conversations by Douglas Stone, Bruce Patton & Sheila Heen Book Summary

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

· Decipher the underlying structure of every difficult conversation
· Start a conversation without defensiveness
· Listen for the meaning of what is not said
· Stay balanced in the face of attacks and accusations
· Move from emotion to productive problem solving

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Book Name Difficult Conversations
Genre Psychology
Published
Language English
E-Book Size 2.26 MB

Difficult Conversations (Douglas Stone, Bruce Patton & Sheila Heen) Book Reviews 2024

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Other Books from Douglas Stone, Bruce Patton & Sheila Heen
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Obrigado pelo feedback 0/5 0 $6.99
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Summary of Difficult Conversations by Douglas Stone, Bruce Patton & Sheila Heen

The Difficult Conversations book written by Douglas Stone, Bruce Patton & Sheila Heen was published on 22 August 2023, Tuesday in the Psychology category. A total of 64 readers of the book gave the book 0 points out of 5.

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