Beyond Blame Book Reviews
Beyond Blame by Dave Zwieback Book Summary
Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost.
In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you’re involved with assessing why something goes wrong on a project or at your company—as a system administrator, developer, team manager, or executive—the concrete steps in this guide will help you find a real solution that works.
Recognize and mitigate the effects of stress during outagesLearn how to communicate effectively in a charged, high-stakes postmortem conversationCollect the necessary data before the postmortem beginsFocus on determining the actual causes and conditions of an outageLearn techniques for writing up a postmortem for either internal or external use
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| Book Name | Beyond Blame |
| Genre | Management & Leadership |
| Author | Dave Zwieback |
| Published | 07 October 2015, Wednesday |
| Language | English |
| E-Book Size | 4.4 MB |
Beyond Blame (Dave Zwieback) Book Reviews 2024
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| Download Link | Book Format |
| beyond-blame-ebook.pdf | |
| beyond-blame-ebook.epub | EPUB |
| beyond-blame-ebook.kindle | KINDLE |
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Summary of Beyond Blame by Dave Zwieback
The Beyond Blame book written by Dave Zwieback was published on 07 October 2015, Wednesday in the Management & Leadership category. A total of 110 readers of the book gave the book 0 points out of 5.
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