Mastering Civility Book Reviews
Mastering Civility by Christine Porath Book Summary
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No A*****e Rule
"A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human
Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line.
In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
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| Book Name | Mastering Civility |
| Genre | Management & Leadership |
| Author | Christine Porath |
| Published | 27 December 2016, Tuesday |
| Language | English |
| E-Book Size | 2.95 MB |
Mastering Civility (Christine Porath) Book Reviews 2024
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| Download Link | Book Format |
| mastering-civility-ebook.pdf | |
| mastering-civility-ebook.epub | EPUB |
| mastering-civility-ebook.kindle | KINDLE |
Mastering Civility E-book (PDF, PUB, KINDLE) Download
Mastering Civility ebook mastering-civility (2.95 MB) download new links will be update!
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Summary of Mastering Civility by Christine Porath
The Mastering Civility book written by Christine Porath was published on 27 December 2016, Tuesday in the Management & Leadership category. A total of 150 readers of the book gave the book 4.5 points out of 5.
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