How to deal with rude customers Book Reviews

AUTHOR
Wolfgang Riebe
SCORE
4
TOTAL RATINGS
127

How to deal with rude customers by Wolfgang Riebe Book Summary

A short booklet containing practical tips for anyone dealing with the public, hospitality, tourism and service industry. Easy tips on how to cope and deal with rude and nasty customers that you may encounter in your job on a daily basis under th following headings:
Never Get Emotionally Involved
Understanding The Root Cause Of The Problem
Finding A Solution
Final Coping Mechanisms For You.

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Book Name How to deal with rude customers
Genre Industries & Professions
Published
Language English
E-Book Size 110.34 KB

How to deal with rude customers (Wolfgang Riebe) Book Reviews 2024

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Quick read. I deal with people on a daily basis and it’s definitely a challenge. This book has some helpful tips.

Phenomenal. Simple and straightforward.

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Other Books from Wolfgang Riebe

Summary of How to deal with rude customers by Wolfgang Riebe

The How to deal with rude customers book written by Wolfgang Riebe was published on 12 August 2019, Monday in the Industries & Professions category. A total of 127 readers of the book gave the book 4 points out of 5.

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