Harvard Business Review on Increasing Customer Loyalty Book Reviews

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Harvard Business Review
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Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review Book Summary

How do you keep your customers coming back-and get them to bring others?

If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.

This collection of HBR articles will help you:

- Turn angry customers into loyal advocates

- Get more people to recommend you

- Boost customer satisfaction by satisfying your employees

- Focus on profitable customers--whether they're loyal or not

- Invest in the right CRM technology for your business

- Mine customer data for more effective marketing

- Increase your customers' lifetime value

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Book Name Harvard Business Review on Increasing Customer Loyalty
Genre Management & Leadership
Published
Language English
E-Book Size 2.77 MB

Harvard Business Review on Increasing Customer Loyalty (Harvard Business Review) Book Reviews 2024

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Harvard Business Review on Increasing Customer Loyalty E-book (PDF, PUB, KINDLE) Download

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Summary of Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review

The Harvard Business Review on Increasing Customer Loyalty book written by Harvard Business Review was published on 24 February 2011, Thursday in the Management & Leadership category. A total of 194 readers of the book gave the book 0 points out of 5.

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