Transforming Field and Service Operations Book Reviews
Transforming Field and Service Operations by Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty Book Summary
The drive to realise operational efficiencies, improve customer service, develop new markets, and accelerate the introduction of new products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations, organisations have embarked on a wide range of transformation programmes that have sought to introduce automation through the use of workforce management technologies. Despite the potential business value that can be provided by such transformation programmes, too often, the automation technologies have not been fully utilised and their expected benefits have as such not been realised.
Scholars of organisation change argue that the success of any transformation programme is a function of how well the technical, political, structural and social aspects of a specific project have been managed. The objective of this edited book is to provide insights into how organisations might successfully transform their field service operations with the help of workforce management technologies. Accordingly, the book is organised into four sections: Section A “The Case for Transforming Service and Field Operations” explains the rationale as to why organisations should actively consider transforming their service and field operations, while Section B presents various “Methods, Models and Enabling Technologies for Transforming Service and Field Operations”. In Section C, a number of “Case Studies” illustrate how new technologies can be applied to field and service operations to deliver concrete business benefits. Lastly, Section D considers “Challenges, Outcomes and Future Directions”.
Overall, this book provides valuable insights into how to successfully transform field service operations with automated technologies. It draws on years of experience from different industries, and from different perspectives on realising change. It is aimed at managers, technologists, change agents and scholars who are interested in field service operations in general, and the use of advanced computing technologies in this area in particular.
Book Name | Transforming Field and Service Operations |
Genre | Business & Personal Finance |
Author | Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty |
Published | 21 January 2014, Tuesday |
Language | English |
E-Book Size | 4 MB |
Transforming Field and Service Operations (Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty) Book Reviews 2024
We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!
Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!
Download Link | Book Format |
transforming-field-and-service-operation-ebook.pdf | |
transforming-field-and-service-operation-ebook.epub | EPUB |
transforming-field-and-service-operation-ebook.kindle | KINDLE |
Transforming Field and Service Operations E-book (PDF, PUB, KINDLE) Download
Transforming Field and Service Operations ebook transforming-field-and-service-operation (4 MB) download new links will be update!
Transforming Field and Service Operations Similar Books
Book Name | Score | Reviews | Price |
Act Like a Lady, Think Like a Man | 4.5/5 | 2,506 | $14.99 |
David and Goliath | 4/5 | 1,563 | $11.99 |
Investing For Beginners | 4/5 | 2,327 | Free |
The Tipping Point | 4/5 | 1,117 | $11.99 |
Atomic Habits | 4.5/5 | 5,166 | $13.99 |
Enhance sleep, vision, cognition, flexibility, energy, long-range health and more. Performance Lab CORE Formulas support all aspects of human performance, across all walks of life. Boosts work performance and productivity with nootropics for focus, multitasking under stress, creative problem-solving and more.
Book Name | Score | Reviews | Price |
Service Chain Management | 0/5 | 0 | $69.99 |
Summary of Transforming Field and Service Operations by Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty
The Transforming Field and Service Operations book written by Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty was published on 21 January 2014, Tuesday in the Business & Personal Finance category. A total of 48 readers of the book gave the book 0 points out of 5.
Book Name | Author | Price |
Stop Talking. Start Selling. | David Craig White | Free |
How to Make Your Money Last | Ronald A. Valentino | Free |
Redline Trading | David Drinkall | Free |
10 Credit Repair Tips | Scott Thomas | Free |
Excel Formulas and Functions 2020 | Adam Ramirez | Free |
Coinbase is the world's most trusted place to buy and sell cryptocurrency. Open an account today, and if you buy or sell $100 or more of crypto, you'll receive $10 worth of free Bitcoin!
Book Name | Author | Price |
Plunder | Brendan Ballou | $3.99 |
Your Next Five Moves | Patrick Bet-David | $1.99 |
A History of Central Banking and the Enslavement of Mankind | Stephen Mitford Goodson | $9.99 |
The Daily Stoic | Ryan Holiday & Stephen Hanselman | $16.99 |
Never Split the Difference | Chris Voss & Tahl Raz | $23.99 |
Jasper is the generative AI platform for business that helps your team create content tailored for your brand 10X faster, wherever you work online.
Please wait! Transforming Field and Service Operations book comments loading...
Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty - Transforming Field and Service Operations Discussions & Comments
Have you read this book yet? What do you think about Transforming Field and Service Operations by Gilbert Owusu, Paul O'Brien, John McCall & Neil F. Doherty book? Ask the bookpedia.co community a question about Transforming Field and Service Operations!