Diane Gottsman Popular Books
Diane Gottsman Biography & Facts
Tipflation and tip creep are terms to describe the United States' recent widespread expansion of gratuity to more industries, as opposed to being traditionally only prevalent in full-service restaurants. Tipflation's origins are likely the COVID-19 pandemic and the inflation surge which began in 2021. Touch-screen digital payment systems run by companies like Clover and Square include gratuity prompts that are often visible to nearby members of the public and the service worker. The social pressure created from such systems is often separately mentioned as guilt-tipping, and tipflation has also been seen as causing tipping fatigue, which is the resentment that American consumers generally feel from tipping culture. Origins COVID-19 pandemic Tipflation is often said to have been incited during the COVID-19 pandemic, where in the United States, numerous measures introduced by federal and state officials such as stay-at-home orders forced the closure of many smaller businesses, especially restaurants. Customers have been noted during the pandemic to tip generously to smaller businesses and lower-wage workers. Role of tech companies and social pressure Tipflation further traces its origins to the increase of digital payment systems and the creation of digital tip jars. Many reports on the increased phenomenon of tipflation involves the technology developed by fintech firms such as Square (a subsidiary of Block), Toast, and Clover (a subsidiary of Fiserv), the three largest makers of digital tip software. All three companies manufacture integrated hardware and software services which not only have expanded the ability for small businesses to accept payments by card or contactless, and at the merchant's discretion come with prompts to add gratuity. These systems, most frequently in the form of a tablet, can request a tip prior to receiving the full completion of a paid service. The format of the tablet also displays, either directly through the screen or through hand movement patterns, how much a person tips to not only the employee, but also everybody else waiting in line. Guilt-tipping is often coined to describe the social pressure that this situation creates. Etiquette researchers, such as Diane Gottsman, has phrased this phenomenon as consumers being "overwhelmed by the little piece of technology looking them in the face". An article from Vox also has raised concerns that tips collected through digital payment systems can also be subject to digital payment systems' fees as part of the overall revenue collected. Starbucks labor unions Starbucks in particular has been seen as a battleground for the changes in American tipping culture. As a concession to its baristas, who began to organize in 2022, the Seattle-based coffee company started to offer tips to its baristas within the app and at payment terminals. Customers who pay at the register are now required to either select a tip amount on a card processing device, or for mobile orders, can add tips later on. The tipping system implemented by the company and baristas places all tips within a single collection pot, divided up equally to all employees who currently work during the time that the tip is received. The new systems have been widely criticized by customers, slamming the system as "awkward", intrusive, and likewise to digital payment systems, being intrusive and severely increasing the social pressure to tip. Additionally, these credit card tipping benefits are only being provided to Starbucks stores which have not unionized, further dividing the company's baristas. "New" tipping culture The culture of tipping has been described as "radically different" and similar phrasing by American media outlets, beginning mostly in 2023. Previous customary tipping amounts have further been escalated, with 15% tips being exchanged in favor of occasionally 30% tips. Some occupations which are now widely requesting gratuities are ridesharing drivers like those for Uber and Lyft, food delivery drivers, and baristas at coffee shops. Generational differences toward tipping Beginning in the 1980s, the economy of the United States began to shift from a manufacturing based economy to a service economy. By 2021, the service sector contributed 77% of the nation's GDP. This change has resulted in younger generations entering service jobs at higher numbers compared to prior generations, contributing to differing views on tipping. Millennials on average leave larger tips at 26% or higher while Gen Z tips more frequently at 51% of the time compared to 42% for Baby Boomers and Gen X. With the average age of workers in the service industry being 29 years old, Millennials make up 49% of the service workforce while the National Restaurant Association estimates that 82% of Zoomers' first jobs are in restaurants. The tipping behavior among younger generations is believed to be due to their overrepresentation in service jobs compared to prior generations. Their understanding of the jobs and the challenges that workers face in these jobs prompts them to be more sympathetic toward workers and causes them to tip larger and more frequently than prior generations. Tipping fatigue and calls for reform The rise of tipflation has been accredited to widening the appeal of reforming tip culture, or abolishing it altogether. While journals, newspapers, and other mediums of media have previously published on abolishing tipping in the United States, such as a 2015 episode of the CollegeHumor series Adam Ruins Everything, tipflation is widely credited with popularizing the movement to a broader audience. Numerous videos on TikTok in early 2023 have spread the idea and awareness of tipflation to an audience broader than ever before. Some videos showing people who claim to be landlords requesting tips have been highly criticized, while other videos have denounced the increase in tipping seen at quick-service restaurants and coffee shops, criticizing workers for only preparing and handing over a drink. Others have criticized the increase in both tips and extra charges, such as one instance where a video criticizes a drink shop where a tip is requested after the customer purchases a smoothie for $17 and $1.35 for an extra pack of stevia. Some response videos made by TikTok creators, themselves servers, have incited viewers to publish comments themselves reasserting the practice of optional tipping, arguing that bad service doesn't deserve gratuity. One video in particular reported on by CBS News expressed the request to tip on a worker simply pouring the customer a glass of water. The causes of tipping fatigue have also been attributed to the remaining expectation that one should still provide a tip after numerous service charges levied by a service. Etiquette expert Thomas Farley has blasted restaurants for still asking customers for tips after numerous service were levied against them for various services and add-ons (such as to-go boxes), as well as th.... Discover the Diane Gottsman popular books. Find the top 100 most popular Diane Gottsman books.
Best Seller Diane Gottsman Books of 2024
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The Odyssey
HomerAn Apple Books Classic edition. Homer’s eighthcentury epic poem is a companion to The Iliad . It tells the story of Odysseus, who journeys by ship for 10 years after the Trojan War...
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Get Lucky
Lila MonroeFall for the hot and hilarious romcom spin on 'The Hangover', perfect for fans of Tessa Bailey, Ali Hazelwood, and Emily Henry! What happens when you wake up in a hotel s...
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Finding Cinderella
Colleen Hoover#1 New York Times bestselling author of It Starts with Us and It Ends With Us writes a free novella about the search for happily ever after. A chance encounter in the dark leads ei...
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Death at Hazel House
Betty Rowlands‘Riveting, can't put it down! I love this story… a wonderfully twisted tale of a crime that has more twists than I thought possible... fantastic.’ Goodreads Reviewer, 5 stars ...
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Silenced Girls
Roger Stelljes“ Wow wow wow!  Grips you in a choke hold and  does not let go … Oozes suspense and  bonechilling twists and turns .  Astonishing … One of those...
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The Holy Bible - King James Version
King JamesHoly Bible King James Version Few Sample Paragraphs from The Holy Bible eBook, Genesis (OT) 1 Gen. 1 IN the beginning God created the heaven and the earth. 2 And the earth was with...
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Dark Psychology and Manipulation
Margaret MorrisonTHE MENTAL MANIPULATOR WILL NO LONGER KEEP SECRETS FROM YOU! Are you fed up with the wool being pulled over your eyes?Are you prepared to stand up to those who believe they can man...
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Think and Grow Rich
Greg Habstritt & Napoleon HillThink and Grow Rich is one of the most popular success book of alltime, having sold more than 60 million copies since it was first published more than 70...
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Awaken Me
Jenna JacobHe was more than a ghost haunting my dreams…he was real. By day, I’m Julianna Garrett …a prim, proper accountant. By night, I’m tormented by dreams of an alpha, ambereyed Adonis wh...
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Noxious
Lexy TimmsStop setting yourself on fire to keep someone else warm. Brady and Levi have been together since high school, since before he became famous and started thinking only about himself....
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Become A Better Version of Yourself
Ben LeightonThis ebook contains golden nuggets on how to motivate, inspire and improve your current situation. It encompasses the holistic view of self improvement from mental& emotion...
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Alpha
Sybil BartelBillionaire. Mercenary. Navy SEAL. The Teams trained me to be a killer. War taught me to be ruthless. Then an illfated mission proved I was human. Combat wounded, cut loose by the ...
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Hot Off the Press
Lexy Timms"This is what really happened… reported by a free press, for a free people…" Wes Shaw leads a secret double life. As the secret owner of a billion dollar newspap...
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Salvation
Meghan O'FlynnIf you like mouthy detectives, serial killers, and suspenseful mysteries that don't quit, this chilling and actionpacked hardboiled detective series has you covered! Try this ...
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Eternal
W.J. MayShe will fight for what is hers. When the king is murdered, Katerina, his only daughter, must flee for her life. She finds herself on a strange and dangerous path. Alone for the fi...
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His Girl Next Door
Khardine GrayFrom USA Today Bestselling author Khardine Gray comes a sizzling hot single dad romance you won't want to miss. No strings attached fun with the ubergorgeous single d...
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Holy Bible
The Church of Jesus Christ of Latter-day SaintsThe 2013 edition of the Holy Bible contains all of the study aids contained in the 1979 edition and includes revisions to the study aids, several new photos, updated maps, and adju...
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Pride and Prejudice
Jane AustenAn Apple Books Classic edition. Jane Austen’s beloved classic opens with this witty and very memorable line: “It is a truth universally acknowledged, that a single man in possessio...
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The Scarlet Letter
Nathaniel HawthorneAn Apple Books Classic edition. Hester Prynne lives in infamy. After committing adultery and bearing a child with a man whose name she refuses to divulge, the heroine of Nathaniel ...
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Teach Me
Cassandra DeanFrom awardwinning author Cassandra Dean comes a tale where lessons of pleasure between a curious, sunshine widow and a dissolute, grumpy earl leads to passion and allconsuming love...
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Dream Psychology
Sigmund FreudAn Apple Books Classic edition. Written by the founding father of psychoanalysis, Sigmund Freud’s 1899 book is the definitive text on learning to interpret dreams. Freud’s groundbr...
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My Paper Heart
Magan VernonOne piece of paper can change everything After my parents received the letter I failed out of college, they didn't ask questions. They just sent me to work for my great aunt i...
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Nothing to Hide
Scarlett FinnPrize of a lifetime: travel the world with a celebrity billionaire. Come to LA with us, Roxie… It will be so much fun! We have tickets for a latenight talk show! What could possibl...
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Just Me
Lexy TimmsWe all need somewhere where we feel safe… After leaving her abusive husband, Katherine Marshall is out on her own for the first time. She's hopped from city to city to avoid t...
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Always Yours
Claire RayeSome things are just meant to be... Ellen Somerville and Will McIntyre met by accident and under unusual circumstances. Getting sprayed by a skunk in a parking lot wouldn’t normall...
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You Are Kind
Michael GordonA little kindness goes a long way. How can you help encourage your kids to be kind from a young age? Teach kindness to preschoolers Acts of kindness can be fun, easy, and make a ...
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Escape, A New Life
David J AntocciTo save herself, she had to lose everything. Trapped in a tropical paradise with no memory of how she got there, Abby is thrust into a fight for her life. Hunted by a madman, and c...
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Tempting the King
Jessa YorkAn escaped Mafia Queen, hiding from her past. A Mafia King who wants to claim her… Giselle They think I'm lostbut I know better. I can never be found. The path I've creat...
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Meditations
Emperor of Rome Marcus AureliusMeditations is a series of personal writings by Marcus Aurelius, Roman Emperor 161–180 CE, setting forth his ideas on Stoic philosophy.
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Man In The Water
Jon HillAn attempted murder. A missing spouse. And an international conspiracy that could change the world. Jack Green has always been skeptical of socalled facts. Though he's forced ...
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The Adventures of Sherlock Holmes
Arthur Conan DoyleAn Apple Books Classic You get not one, not two, but 25 gripping mysteries in Arthur Conan Doyle’s first of five collections of Sherlock Holmes short stories. Follow the brilliant ...
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Little Women
Louisa May AlcottAn Apple Books Classic edition. Meet the Marches! Louisa May Alcott’s classic introduces us to four unforgettable sisters: beautiful Meg, tomboyish Jo, delicate Beth, and Amy, the ...
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The Target
Lexy TimmsWhen you seek revenge be sure to dig two graves… Revenge was the only thing I had going for me. It kept me awake at night and drove me into desperate situations in dive bars across...
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Law of Attraction
Jordan HollisHow to Finally Overcome the Hurdles of Manifesting Proven, effective and enjoyable ways to help you manifest faster… Right now, think of something that makes you successful. If you...
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Good Guy
Kate MeaderHe's a Special Forces veteran making his pro hockey debut. She's a dogged sports reporter determined to get a scoop. She's also his best friend's widow . . . Fa...
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Enemies With Benefits
Roxie NoirI don’t love him. I don’t even like him. I just want him. Eli Loveless was my nemesis from the first day of kindergarten until we graduated high school. Everything I did, he had to...
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Coffee Girl
Sophie SinclairMackenzie "Kiki" Forbes finds herself in a pickle. Either become her snarky sister's nanny, or move halfway across the country to work as assistanttothestylist of a ...
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How to Choose a Guy in 10 Days
Lila MonroeThe only thing more hilarious than the movies is… real life?! Fall in love with the sizzling grumpysunshine romantic comedy perfect for fans of Sophie Kinsella and Ali Hazlewood! ...
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School of Potential
W.J. MayUSA Today Bestselling author, W.J. May brings you a continuation of the international bestselling series, The Chronicles of Kerrigan! Come back and enjoy the famous characters, or ...
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Caught Up with the Captain
Kait NolanCan a retired naval commander and the love he left behind overcome a 34yearold secret to find their way to a second chance? Captain Mitchell Greyson is a man who believes in duty. ...
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Inception of Gold
Lexy TimmsThings are not as bad as they seem. They are worse. Being the personal assistant to a narcissistic actress who just happens to own the key to my family's undoing isn't ex...
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A Bookshop to Die For
M.P. BlackDitching her fiancé at the altar, Alice Hartford bolts to her childhood hometown to reconnect with the last, happy remnant of her past: her mom's old bookstore. But the bookst...
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Wuthering Heights
Emily BrontëAn Apple Books Classic edition. If you’ve only ever seen Wuthering Heights on screen, you may have an image of Catherine and Heathcliff as the ultimate starcrossed lovers. But that...
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Becoming Lady Dalton
Carrie LomaxA dance of desire and deceit... In the glittering world of London's ton, Mrs. Viola Cartwright revels in her newfound freedom as a lady of leisureuntil a series of jewel theft...
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The Count of Monte Cristo
Alexandre DumasAn Apple Books Classic edition. Alexandre Dumas’ classic paints a portrait of Edmond Dantès, a dark and calculating man who is willing to wait years to exact his perfect plan for r...
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Bewitching a Highlander
Roma CordonDefying all for the love of a bewitching lass. Breena MacRae, a healer from Skye with a touch of witchery in her blood, embarks on a dangerous search for her missing father. She ar...
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The Honeymoon Homicide
J. R. Mathis & Susan MathisEnjoy this SmallTown Murder Mystery Featuring A Unique Sleuthing Couple I'm Father Tom Greer, a Catholic Priest in a smalltown parish who never expected this . . . When I came...
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A Green Kind of Witch
Sierra CrossCinderella crossed with Mean Girls.   That's what Hazel's daily existence feels like. Born to a family of elegant yet shallow Beige Witches, seventeen y...
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Rogue Alpha
Kimber WhiteOne touch made her crave him. But the pull of fate could be the path to ruin. College student Laura Prince lands a plum internship deep in the Michigan wilderness. When she discove...
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Never Enough
Lexy TimmsBe good enough never is... Anthony Accardi is a man on a mission: make his father's watch company a success while bringing in millions of dollars. To do that, he needs an assi...