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John J Gabarro Biography & Facts

Leonard A. (Len) Schlesinger is an American author, educator, and business leader. He is currently the Baker Foundation Professor at Harvard Business School and President Emeritus of Babson College where he served as the college's 12th President from 2008 through 2013. Early life and education Schlesinger graduated from Brown University with an A.B. in American Civilization in 1972. He received an MBA with a concentration in corporate and labor relations from Columbia University and a Doctor of Business Administration/Doctorate in Organizational Behavior from Harvard Business School in 1979. Career Harvard Business School Schlesinger served as a member of the Harvard Business School (HBS) faculty between 1978 and 1985, 1988 to 1998 and 2013 to the present. He taught MBA and Executive Education program courses in Leadership, Human resource management, Organizational Behavior, Organization Design, General Management, Entrepreneurial Management, and Service Management In 1993-94 academic year, Schlesinger oversaw the school's MBA program review and redesign process. He also served as the HBS Senior Associate Dean for External Relations and head of the HBS Service Management Interest Group. Babson College Schlesinger became the 12th president of Babson College on July 1, 2008, and served for five years before stepping down at the end of the 2013 academic year. During his tenure Schlesinger extended the school's entrepreneurship methodology into the undergraduate, graduate, executive education, and Babson Global programs. During this period, Babson focused on increasing diversity, growing the undergraduate student population, and strengthening academic quality. Schlesinger received an honorary doctorate from Babson, and in 2015 the college named the Leonard A. Schlesinger Innovation Center in his honor. Private sector Schlesinger worked for Procter & Gamble Paper Products Company from 1973 through 1975 where he was an organizational development specialist and worked as a team leader in the facial tissue converting area. Between 1985–1988, Schlesinger served as Executive Vice President and Chief Operating Officer at Au Bon Pain. Schlesinger held multiple roles at L Brands, based in Columbus, Ohio as the Chief Operating Officer from February 2003 to July 2007, Executive Vice President from March 2001 to February 2003, and Group President of Beauty and Personal Care from January 2005 to May 2006. While at L Brands, he was responsible for the operational and financial functions across the enterprise including Express, The Limited, Victoria's Secret Beauty, Bath & Body Works, C. O. Bigelow, Henri Bendel and the White Barn Candle Company. Directorships and board positions Schlesinger currently serves as a Director of RH (formerly Restoration Hardware) since April 22, 2014 where he is Chair of the Compensation Committee. Schlesinger and his Babson colleagues helped to orchestrate the pedagogy of the Goldman Sachs 10,000 Small Businesses Initiative where he still serves as an advisory council member. He is also a member of the Council on Competitiveness and the Council on Foreign Relations. Schlesinger is on the advisory board of Data Point Capital, which invested in the retailer, Print Syndicate, during the fall of 2014. Schlesinger became lead independent director of Demandware which was sold to Salesforce. He also served on several other for profit and nonprofit boards. In September 2009, Schlesinger was elected to the Board of Directors for BJ's Wholesale Club. Beginning in 2009, Schlesinger served as a board member of the Network for Teaching Entrepreneurship, first as Vice Chairman and Governance Committee Chair and most recently on the Board of Overseers. Schlesinger also serves as a Director of MassChallenge, Viewpost LLC, and the chain restaurant; Next Level Pizza, as a Trustee of Wheaton College, as a member of the President's Council of the Franklin W. Olin College of Engineering, and as an advisory board member of The College for Social Innovation, Institute for Nonprofit Practice, and The Center for Women's Entrepreneurial Leadership at Babson College. Publications As an author and co-author, Schlesinger's published writings on organizational management, entrepreneurship, and service management have been widely collected in business libraries. Books Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015. Brown, Paul B., Charles F. Kiefer, and Leonard A. Schlesinger. Own Your Future: How to Think Like an Entrepreneur and Thrive in an Unpredictable Economy. New York, NY: AMACOM, 2014. Schlesinger, Leonard A., Charles Kiefer, and Paul B. Brown. Just Start: Take Action, Embrace Uncertainty, Create the Future. Harvard Business School Press, 2012. Schlesinger, Leonard A., Charles Kiefer, and Paul B. Brown. Action Trumps Everything: Creating What You Want in an Uncertain World. Duxbury, MA: Black Ink Press, 2010. Heskett, James L., W. Earl Sasser Jr., and Leonard A. Schlesinger. The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees. New York: Free Press, 2003. Heskett, J., W. E. Sasser Jr., and L. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. New York: Free Press, 1997. Schlesinger, Leonard A., and Bill Fromm. The Real Heroes of Business...and Not a CEO Among Them. Currency/Doubleday, 1994. Schlesinger, P. F., V. Sathe, L. A. Schlesinger, and J. P. Kotter. Organization: Text, Cases, and Readings on the Management of Organizational Design and Change. 3rd ed. Homewood, IL: Irwin, 1992. Schlesinger, Leonard A., and Ardis Burst. The Management Game. Viking Press, 1987. Schlesinger, Leonard A., Davis Dyer, Thomas Clough, and Dianne Landau. Chronicles of Corporate Change: Management Lessons from AT&T and Its Offspring. Lexington Books, 1987. Kotter, J. P., L. A. Schlesinger, and V. Sathe. Organization: Text, Cases, and Readings on the Management of Organizational Design and Change. 2nd ed. Homewood, IL: Richard D. Irwin, 1986. Schlesinger, Phyllis F., Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings. New York: McGraw-Hill, 1983. Schlesinger, Leonard A., Robert G. Eccles and John J. Gabarro, eds. Managing Behavior in Organizations. New York: McGraw-Hill, 1983. Schlesinger, Leonard A. Quality of Work Life and the Supervisor. New York: Praeger, 1982. Schlesinger, Leonard A. and Tom Chase, eds. The Ecology of Work: Improving Productivity and the Quality of Work Life: Readings for the fourth Ecology of Work Conference. Arlington, VA: NTL Institute for Applied Behavioral Science, 1981. Articles and blogs Leonard A. Schlesinger. Case Study: Will a Bank’s New Technology Help or Hurt Morale? Harvard Business Review (website) (Jul.... Discover the John J Gabarro popular books. Find the top 100 most popular John J Gabarro books.